The call is coming from inside the house. It’s a final revelation intended to chill, the idea that the source of threat is located in the very place where you ought to feel safe, protected, invulnerable. Of course, there are many reasons someone might not feel completely safe at home, those who perhaps live with hidden threat every day, a hidden darkness that lies at the centre of twisty Korean thriller The Call (콜). Another in a small series of time travelling communication, The Call makes connection through outdated technology, an almost literal ghosting in a voice from the past that, like an inverted Strangers on a Train, offers the tantalising promise of mutual salvation only to prove extremely unreliable.
28-year-old Seo-yeon (Park Shin-hye) has just returned to her rundown country home because her mother, whom she intensely resents blaming her for the death of her father in a fire, is suffering with a brain tumour. Though her strawberry farmer uncle Sung-ho (Oh Jung-se) describes the place as the most desirable property in town, the home in which Seo-yeon finds herself is cold and austere, a creepy old mansion decorated in an outdated style and filled with gothic furniture. To make matters worse, Seo-yeon has left her phone on the train but unexpectedly assures Sung-ho that she’ll be fine with the landline, later calling herself and getting through to a woman who claims to have found it but asks for a reward and then hangs up presumably to assess her options. Then, the landline starts ringing with calls from a young woman trying to reach a friend and claiming that her mother is planning to set fire to her. Though obviously disturbing, Seo-yeon assumes the calls are a simple wrong number until she discovers a hidden room with what looks to be some sort of tiled experimentation area along with a box of memorabilia which lead her to think the phone is somehow connecting her to the girl who lived in her room at the turn of the millennium.
Also 28 only born 20 years earlier, Young-sook (Jeon Jong-seo) claims to be at the mercy of a wicked shamaness step-mother convinced that she has a dark destiny. The two women engage in a strange act of intergenerational bonding between two people who are the same age, Seo-yeon mystified by the meaning of the word “Walkman” while Seo-yeon struggles with the concept of the multifunctional smartphone. The force which unites them is parental dissatisfaction as Seo-yeon claims a hatred for her mother she does not perhaps really feel and cannot in any case compare with that of Young-sook for the religiously abusive stepmother who fully believes she is possessed by the devil. In in this the time difference proves useful, Seo-yeon realising that Young-sook has the power to prevent her father’s death, but only latterly that she also even from the future has the ability to change her new friend’s fate.
Essentilally a Strangers on a Train scenario, the two women agree to save each other, Young-sook dutifully restoring Seo-yeon’s imagined fairytale future, the creepy mansion transformed into an elegant modern dwelling, her mother and father now both healthy and happy. Seo-yeon, however, begins to neglect her promise, too busy enjoying her repaired family life to remember that Young-sook is imprisoned in the house suffering horrifying abuse. Young-sook is, in a sense, the embodiment of Seo-yeon’s familial trauma, the violent resurfacing of a long buried memory that threatens to tear to her life apart but also has the ability to repair it in revealing the truth that allows her to reconnect with her mother who, we learn, has repeatedly sacrificed herself for her daughter’s sake. Nevertheless, you begin to wonder if the shamaness had a point and the lid was best left on Young-sook as her hurt and resentment in being neglected by her new friend eventually take a turn for the dark.
In essence, Seo-yeon’s decision to interfere with the past engineers a chain of disastrous events robbing her of her illusionary happiness while eventually landing her right back where she started if perhaps with a little more insight and having healed her relationship with her mother. Part tale of millennial anxiety, part gothic nightmare, The Call may not always be internally consistent but charts a dark tale of trauma and response as a haunted young woman finds herself stalked by the psychopathic embodiment of her buried guilt only to discover that a call from the past is always hard to ignore.
Original trailer (English subtitles)