“We’re part of a whole system” the chief mechanic insists with exasperation, irritated with an employee being too thorough, “what if this delays departure?”. Best known for ensemble comedies, of which Happy Flight (ハッピーフライト) is one, Shinobu Yaguchi had originally envisaged a disaster movie only to change tack realising that aircraft accidents really are (thankfully) extremely rare and the backstage workings of an airport might well lead themselves to comedy. Even so, it’s perhaps surprising that sponsor airline ANA who were apparently heavily involved in the project allowed themselves to be seen in a less than perfect light even if their pilots and ground staff do indeed save the day when potential disaster strikes.
Like any good farce, Yaguchi throws just about every potential problem into one basket beginning with the fact that this flight to Honolulu is the final exam for co-pilot Suzuki (Seiichi Tanabe) who is hoping to earn a promotion to captain though a disastrous performance in the simulator may have dimmed his expectations. It’s also the first flight for chirpy air hostess Etsuko (Haruka Ayase) still harbouring some delusions about the glamour of the flight attendant life while the plane itself is late in and technically speaking needs a couple of repairs though the airline is already a little jumpy about the number of delays impacting their services recently and the chief mechanic thinks some of them can wait. A junior engineer takes it on himself to change a part and incurs the wrath of his boss for taking to long, but is perhaps privately worried he didn’t do it properly and later alarmed when the plane runs into trouble worried that his missing wrench might be the cause. Aside from the pressing typhoon, the other problem is a flock of annoying seagulls normally taken care of by an old man nicknamed “bird guy” who warns them off with a shotgun only today he’s been accosted by the “bird lovers alliance”, while the airport is also surrounded by a bunch of obsessive aviation enthusiasts recording every detail and uploading them online.
If something can go wrong then it will, as it does when the backup sensors stop working leaving the pilots flying blind, but even before that consumer aviation is first and foremost a customer facing business with the airline concentrating on ensuring that passengers have a good experience so they don’t lose their business to a rival. That’s one reason they’re so paranoid about avoiding delays, but also find themselves dealing with aggressive passengers each intent on receiving individual attention forgetting for a moment that the plane is full of other people who also have needs and demands. Still learning the ropes, Etsuko struggles to understand her place in the machine only to redeem herself later through a little lateral thinking following a culinary disaster while becoming quietly disillusioned with the unexpectedly stressful side of her otherwise glamorous profession. Meanwhile stern purser Reiko (Shinobu Terajima) gives them all a masterclass in deescalating an entitled customer’s rage by stroking his ego with some well-placed psychology.
This being a comedy it all turns out alright in the end even if Suzuki has undergone something of a baptism of fire and Etsuko has had her eyes opened to the reality of the flight attendant life. Despite everything going wrong at the same time, it goes right when it needs to thanks to the teamwork and dedication of the disparate team from the guys in the air control weather department to the scrambling ground staff arranging meals and accommodation for passengers unable to reach their destination. There’s even the hint of a happy ending for check in supervisor Natsumi (Tomoko Tabata) who was dead set on quitting her job because it doesn’t afford her any opportunities to meet nice guys, while what it does seem to largely contain is fending off the three teenage aeroplane enthusiasts who hang out in arrivals and dealing with various passenger crises. They are indeed all part of whole system, and that’s good and bad in that they all feel under pressure to get planes in the air on time which perhaps encourages them to overvalue efficiency at the cost of safety, but also makes it easier to spring into action in order to fend off a crisis should one occur so that everyone can have a “happy flight” blissfully ignorant of the minor panic under the bonnet of this not so well oiled machine.
Happy Flight streams until 27th February in several territories as part of Japanese Film Festival Online 2022.
International trailer (English subtitles)